Head Cashier/Manager

We are looking for a Head Cashier/Manager who would love the opportunity to lead a team. We are growing, green and local!

Job Title:   Head Cashier/Manager
Responsible To:   General Manager
Position Type:   Full Time

Role and Responsibilities: The Head Cashier/Manager is expected to manage all aspects of the checkout & sales area environment.


  • A positive, customer service oriented and helpful attitude.
  • Scheduling, training, problem solving and motivating staff
  • Ability to communicate helpful information to our customers in clear and pleasant way.
  • Knowledge of register operation, including cash, credit cards, and register receipts.
  • Computer literacy a must.
  • Previous experience in a retail environment a must.
  • Willingness to work with a wide range of products.
  • Capable of lifting up to 30 pounds, bending, twisting and standing for long periods of time.


  • Operate registers, scanners, scales and credit card/debit card terminals.
  • Ability to process coupons, refunds, gift cards, checks, and prepare deposits.
  • Able to handle transactions quickly and accurately.
  • Handle exchanges and refunds in a quick, efficient manner.
  • Collect payments and bag purchases for customers.
  • Maintain accurate cash drawer.
  • Able to manage and schedule cashier associates to make sure all shifts are covered.
  • Interview, hire, and train new cashier associates as needed.
  • Able to resolve staffing conflicts.
  • Formulate list of daily tasks and ensure completion.
  • Evaluate performance of cashier associates and provide feedback.
  • Memorize product locations throughout the store and be able to direct customers or make suggestions.
  • Maintain that the checkout area is clean, safe and organized.
  • Make cashier associates aware of store policies, safety procedures and customer service standards.
  • Task front counter staff to keep the checkout and all customer & sales areas clean and orderly.                                                                                                                                                              
  • Receive and tag incoming product accurately.

Preferred Skills:

Active Learner – Seek to be on-trend in customer service and acquire knowledge of product lines.
Team Focused – Ability to seek guidance from and relay information as necessary to assure outstanding customer service.
Service Orientation – Actively looking for ways to help both customers and staff.